You can’t remember your password? No worries! You can create a new one at any time.
To request a new password:
- click on “Forgotten your password?” which you can find on the website or the ITsART app in the login section.
- enter the e-mail address used to register on ITsART
You will receive an e-mail with all the instructions needed to create your new password.
- Once you receive the e-mail to change the password, you will have to create a new one within the hour. If you don’t complete the procedure within the hour, you will be able to make a new request
- The password must be at least 8 characters long. For greater safety, we suggest to utilize a password that you don't use for other services, alphanumeric, including at least a capital letter, a special character and we invite you to change it periodically
- If you haven’t received the e-mail to reset your password, check the spam folder of your inbox and make sure to be registered with the e-mail address you entered in the request
